HR Consultancy MAD-HR News
19th May 2021
Last updated: 3rd October 2025 at 14:00pm
2 min read

Learn crucial HR procedures with our HR Heroes course

Learn crucial HR procedures with our HR Heroes course

Do you require HR training? Whether you have had HR responsibilities thrust upon you at work, your position requires you to engage in people management, or you have taken on HR duties alongside another role and lack the underpinning knowledge, we are here to help with our HR Heroes course.

This is a four-part training course that has been designed to reflect new working arrangements and restrictions. Available online via Zoom conference calling, the course can be accessed from the comfort of your own work-from-home setup.

We have run previously with four courses spread over the year; however, we recognise that need for momentum and so we’re proposing to run four courses in the first half of 2021 and then again in the second half.

“HR Heroes Conduct and Grievance”

“This training was transformative for me as a manager in a small business. I have been lucky enough to not need to carry out an investigation due to conduct/grievance. However, I now feel equipped with the knowledge to follow the correct steps should this arise in the future,”

Here is an overview of the HR Heroes course content:

Recruitment, Induction and Probation in the COVID era – 16th September 2021

A practical course that will provide you with the relevant skills and knowledge to recruit, select and retain the right people for your organisation and ensure that you comply with legal requirements. New focus for 2021 on interviewing by telephone and using video conference platforms; how to arrange a socially distanced induction programme; ensuring compliance with new immigration laws and effectively manage the probationary process.

Conduct and Performance – Focusing on the ‘Won’t Do’ versus the ‘Can’t Do’ – 5th October 2021 

In the workplace, wherever there are people, there can be challenging behaviours and different levels of performance. There comes a point where you can ignore it no longer; however, you may be unsure where to start. This course will give delegates the skills and confidence to effectively manage these people and situations the right way.

Capability and Grievance – Managing the ‘Can’t Do’ situations and Dealing with Grievances – 4th November 2021

We will look at those difficult situations where an employee is just unable to cope with the demands of the job – whether that’s due to illness, lack of training or general ability. This session will also cover how to manage long-term absence which arises from a disability and an overview of sickness absence generally. We will also explore the process for dealing with both formal and informal grievances.

Family Friendly Entitlements – 2nd December 2021

Confused by the difference between Parental and Shared Parental Leave? We explain all of the statutory entitlements to time off – from maternity, paternity and adoption leave to the new entitlement to parental bereavement leave. We cover how to deal with a flexible working request and what you need to have in place for home-based workers.

Where to book

Tickets for our HR Heroes course are available at Eventbrite. The course fee is £250 +VAT per course, or you can book all four for £750 +VAT. Book via the links below:

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